Frequently asked questions
Everything you might want to know before getting started. Can't find your answer? Start a chat or email us — a real person will help.
Getting started
What is Maths Monster?
Maths Monster helps your child practise secondary maths, across KS3 and KS4, using spaced practice — short sets of real exam-style questions that come back at just the right intervals so the maths actually sticks, instead of being crammed and forgotten. Every question comes with worked solutions, and your child's uploaded work is marked with feedback so they know exactly where they went wrong.
Which exams and boards does it cover?
GCSE maths across the major UK boards — OCR, AQA, Edexcel, WJEC and IGCSE — at both Foundation and Higher tiers. The questions are written and adapted from real exam material, so your child practises the style they'll actually meet in the exam.
Is there a free trial? Do I need a card?
No card is ever needed to start. There's no universal free trial. Instead the free tier is permanent: one unit at a time for the whole household, with a new unit to start every 60 days. See our Pricing page for what a subscription adds.
Is it only for GCSE?
No — the same material is useful from Year 7 upwards, across KS3 and KS4. If you're not sure whether it's right for your child's year or level, get in touch and we'll help you decide.
How the learning works
What is "Test Me" and how do questions arrive?
When your child is ready to practise a topic, they tap Test Me. We then send that topic's questions to them over time — not all at once. The first comes soon; later ones arrive at gradually increasing gaps. This is spaced repetition, one of the most reliable ways to move maths from short-term memory into long-term recall.
Why do the same topics keep coming back?
That's the point, and it's deliberate. Seeing a topic again after you've started to forget it is what builds lasting memory. Maths Monster spaces each return based on how well your child says they understood it, so easy topics come back less often and tricky ones come back sooner.
What happens when my child submits their work?
Your child works through the question on paper and uploads a photo of their working. Where marking is included — on your plan, or bought for that unit — our system marks it against the model answer and writes feedback that names what went well and exactly where a mistake crept in, not a vague "check your working". Every mark goes to a person to review — usually within 24 hours — and we do not email you a mark until that review is done. A machine's first draft is never the last word.
What if my child doesn't understand a worked solution?
On the answer pages, if your child rates a question as not-yet-understood, they can tap the exact line of the solution that isn't making sense and ask why. They get a short, plain-English explanation of that step — and, like the marking, every explanation is checked by a person before your child sees it.
What are the traffic lights?
After viewing the answers, your child rates each question red, amber, yellow or green depending on how confident they felt. This does two things: it tells us how soon to bring that topic back, and it gives you an honest picture of where they actually are.
Plans, payment and access
What plans are available?
There are three ways to use Maths Monster:
• Free: one unit at a time across the whole household, the full 6-variation spaced sequence, and a new unit to start every 60 days. Free forever, no card needed.
• Basic: three units on the go per child, every answer and worked solution, for the whole family.
• Marked Unit: a one-off purchase, AI marking of your child's photographed work for one whole unit, sent to you.
How much does it cost?
See our Pricing page for current prices. The free tier needs no card, the subscription is billed monthly, and marking can be bought a unit at a time.
What's the difference between the A1, A2 and A3 answer tabs?
A1 is the short answers (was your child right?). A2 is the exam-style workings (how you'd write it up in the exam). A3 is the step-by-step explanation (the why behind each step). Basic unlocks the answers, the full workings and the explanations.
Can I cancel any time?
Yes. You can cancel whenever you like and keep access until the end of the period you've paid for.
Your child's safety and privacy
Is my child’s data safe?
Yes. The people using the learning side are children, and we treat their data accordingly, under UK GDPR and the Children's Code. We collect only what's genuinely needed to help your child learn, we don't build advertising profiles of children, and privacy protections are switched on by default. Full details are in our Privacy Policy.
What happens to the photos of my child’s work?
Uploaded homework images are used to mark that piece of work and are not kept any longer than they need to be. They're not shared or used for anything beyond giving your child feedback.
Who sees my child's work?
Marking and explanations are drafted by our system. A person reviews every mark before we email you about it, and reads every step-by-step explanation before your child is shown it. That human review is a deliberate safeguard, not an afterthought.
Can I have my child's data deleted?
Yes. You can ask us to delete your child's data at any time and we'll act on it. Just email privacy@maths.monster.
Account and support
How do I log in?
You can sign in with a one-tap magic link we email you (no password to remember), or set a password if you prefer.
My login link didn't arrive — what do I do?
Check your spam or promotions folder first, as login emails sometimes land there. If it's still not there after a few minutes, request another one, and if you're stuck, contact us and we'll get you in.
Can I add more than one child?
Get in touch and we'll help you set up practice for your family — we're happy to talk through the best way to do that for more than one child.
How do I get help?
Start a chat and a real person will reply, or email support@maths.monster. We're a small team and we read everything.
Ready to see how it works?
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